Cookie Policy
Last updated: January 27, 2026
This Cookie Policy explains how Syncronis ("we", "us", or "our") uses cookies and similar technologies when you visit our websites and use our platform (collectively, "Services").
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site. Similar technologies include local storage, session storage, and pixel tags.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the Services to function and cannot be disabled. They include:
| Cookie Name | Purpose | Duration |
|---|---|---|
session | Maintains your login session | 7 days |
csrf_token | Protects against cross-site request forgery | Session |
Functional Cookies
These cookies remember your preferences to provide a better experience:
| Storage Key | Purpose | Type |
|---|---|---|
user-preferences | Stores your theme and display settings | Local Storage |
syncronis-cookie-consent | Remembers your cookie preferences | Local Storage |
Analytics Cookies
These cookies help us understand how visitors use our Services. They are only set if you consent:
| Provider | Purpose | More Info |
|---|---|---|
| Sentry | Error tracking and session replay to identify and fix issues | Sentry Privacy |
| Google Analytics | Website traffic analysis (landing page only) | Google Privacy |
3. Your Cookie Choices
Cookie Consent Banner
When you first visit our platform (admin.syncronis.net), you'll see a cookie consent banner. You can choose to:
- Accept All: Enable all cookies including analytics
- Essential Only: Only enable cookies necessary for the site to function
Changing Your Preferences
You can change your cookie preferences at any time:
- In the platform: Go to Settings > Privacy to toggle analytics cookies
- Clear your browser's cookies and local storage to reset all preferences
Browser Settings
Most browsers allow you to control cookies through their settings. You can typically:
- See what cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies (note: this may break some functionality)
- Clear all cookies when you close the browser
For instructions specific to your browser:
4. Analytics and Session Replay
When you consent to analytics cookies, we use Sentry to:
- Track application errors and performance issues
- Record session replays to understand how errors occurred
Privacy Protections
Our Sentry configuration includes privacy protections:
- Text Masking: All text content is masked in session replays
- Media Blocking: Images and media are not captured
- Sensitive Data Removal: Cookies, authorization headers, and email addresses are stripped from error reports
- Sampling: Only 10% of sessions are recorded (100% when errors occur)
5. Do Not Track
Some browsers have a "Do Not Track" feature. We currently do not respond to Do Not Track signals, but you can use our cookie consent mechanism to control tracking on our Services.
6. Third-Party Cookies
Our landing page (syncronis.net) may include third-party services that set their own cookies:
- Google Analytics: For website traffic analysis
- Microsoft Clarity: For user behavior analytics
These cookies are governed by the respective third parties' privacy policies.
7. Updates to This Policy
We may update this Cookie Policy from time to time. We will notify you of significant changes by updating the "Last updated" date and, where appropriate, through other communication channels.
8. Contact Us
If you have questions about our use of cookies, please contact us at:
- Email: privacy@syncronis.net
- General inquiries: sales@syncronis.net